High-quality service in the spirit of ongoing improvement

The operation of Port of Pori Ltd is based on ISO 9001, 14001, and OHSAS 18001 standard certifications, as well as on the laws and regulations of the European Community and Finland. Compliance with the standards ensures achievement of our quality, environment, and occupational health and safety goals, as well as ongoing improvement.

Customer-focused attitude

The objective of the operation of Port of Pori Ltd is to develop and maintain preconditions to regional, port-related industrial and commercial goods traffic in a sustainable and profitable manner. The Port’s infrastructure and services provide for operation of our customer companies.

Our customers’ needs guide our solutions and investments. Our goal is a safer, more efficient and functional port.

Competition, environmental and safety requirements induce changes and accelerate development. Flexibility is among our strengths. Our decision-making is forward-looking and based on combination of the owner’s and port’s strategies. Customer satisfaction is one of the measures of our quality. The most important factor influencing quality is professional and well-motivated personnel devoted to continuous improvement of the quality of operation, with the aim of achieving enduring customer satisfaction. We continually develop our operations based on customer feedback and our own evaluation.

Environment policy

The environment policy of Port of Pori Ltd is based on the belief that stringent environmental requirements are not an obstacle to developing business opportunities.
The environment policy is also a part of our quality policy. The challenge is to combine protection of the environment with long-term economic growth in a manner ensuring long-term sustainable development.

Staff policy

Occupational health and safety management is an essential constituent of quality. Through safety management, Port of Pori Ltd strives to ensure the continuity of its business by protecting the staff and all stakeholders against damages and accidents.

Port of Pori Ltd supports recreational activities, promotes physical activity, and focuses on the prevention of occupational burnout of the staff, as well as improves the preconditions to occupational health and safety, protection, and management.
Our staff is committed to our operational policy, which is actively implemented and maintained.

Port of Pori Ltd holds the following certifications issued by DNV: ISO 9001 (quality), ISO 14001 (environment), OHSAS 18001 (safety).